Delivery & Returns

Please see our delivery information below.

Free Next Day Delivery

To qualify for free next (working) day delivery you must 1) Have the goods delivered to an address in the red areas on the map 2) spend over £75 3) Place your order before 3.30pm.

Red area orders under £75 are subject to carriage charge of £10 but will still be delivered next working day if your order is placed before 3.30pm.

Wherever possible, we endevour to deliver in our own trucks within the red area.

Purple areas are subject to a carriage charge of £15. Most deliveries in these areas take 2-3 days.


If your delivery is within the light blue area, please call for delivery charges. This will be subject to distance, delivery date required, weight and length of your items.

Same Day Delivery and Special Orders must be calculated over the phone. Please call 01730 774000 for advice.

Below is a map to show the areas we can cover and in what time frame.

Drainfast Delivery Areas


Please note, some of the larger products have an extended delivery time. There are also instances when large items will have requirements on site prior to its delivery. We will advise you of delivery details and specific delivery requirements on receipt of your order by phone or email.

Should there be any reason for a delayed delivery, we will contact you immediately.

Deliveries Overseas

Sorry, we do not deliver to overseas addresses or to overseas UK island locations such as the Channel Islands, Isle of Man or Northern Ireland.


Should you wish to return any items, please contact us by phone on 01730 774000. There may be a re-stocking charge applied. Please check before purchase.

Pick Up From Depot

Pick-up in depot options are available at all three locations. However, please check stock availability with a member of staff before making your trip. Stock levels on this website do not reflect actual stock kept at the depots. There is no charge for picking up from a depot.