Drainfast at a glance...
Substantial stockholding
We keep over £2m worth of stock across our three depots to fulfil our service promise. Our depots are located in Hampshire, Coventry and Basildon.
Market-leading delivery service
We run a fleet of around 20 trucks with live tracking on deliveries to facilitate our next day delivery promise. Order by 5pm for next day delivery.
Rated ‘Excellent’ on Trustpilot
Our 5-star reviews speak volumes about our impeccable service levels. We welcome you to try our service for yourself!
Free take off service
Our in-house team of estimators offer a 2-4 day turnaround on material take-offs from your site drawings with high levels of accuracy.
Over 20 years' experience
Drainfast was established in 2003 and has been supplying the construction industry ever since. Most of our business comes from repeat customers.
Our Mission
We solve building site problems through fast and reliable delivery and cutting-edge drainage products. To challenge the market leaders by covering an ever-growing geographical area and become respected as innovators within the industry.
Our Values
Our values are an acronym for FAST.
We are
Fast
(F is for Fast)
We respond to customers, complete tasks and deliver products quickly. Speed is the name of the game. How fast can you work today?
We are
Adaptable
(A is for Adaptable)
Our customers work in a constantly changing environment, and our industry never stands still. We must be adaptable or face extinction.
We
Solve Problems
(S is for Solving Problems)
We are visionary disruptors with a genuine passion for improving efficiency. Technically minded, we long for continued progression within the building industry.
We
Talk Straight
(T is for Talk Straight)
Time is precious, so we get straight to the point. We keep customers informed of what they need to know without superfluous information.
The brains behind the drains!
Passionate About Groundworks
Our team is passionate about the groundworks industry, consistently providing excellent customer service and advice. While the team has expanded rapidly, we still deliver personal service and attention to all our customers every day. Drainfast is built on good values and remains a family-owned enterprise with a team of professional staff in every department. We partner with drainage pipe suppliers and manufacturers who share our values and can bring real value and positive change to the construction industry.
Our understanding of the Civils & Groundworks environment is from a unique standpoint; we’ve experienced it ourselves. We’ve transitioned from our roots in providing Groundworks & Installations, through Plant Hire to the Civils Contractors, to where we are today; the cutting edge Groundworkers supply partner of choice. This is why you’ll find us understanding and informed about your industry.
Our Depot Locations
We have three strategically located depots which allow us to serve a large geographical area across the Midlands and South of England.
London Depot
Located in Essex, this depot allows us to serve the East of England and London. Currently closed for staff training — reopening Mon 16th. You can find the entrance road using the what3words address:
///limbs.retail.ropes
Midlands Depot
Located between Birmingham and Coventry, this depot allows us to serve the Midlands with ease. You can find the entrance road using the what3words address:
///tags.vision.strain
Southern Depot
This is our largest and longest-serving depot, in Hampshire. It is also home to our head office. You can find the entrance road using the what3words address:
///jogging.ballparks.beanbag
Our Technical Team
As a Drainfast customer, you will have access to our technical advisors, who will help specify the correct product for your application. We have a wealth of combined industry expertise and know-how, and we’re always willing to share this where possible.
"Drainfast give more than just excellent customer service, they’ve got the knowledge and experience that makes them a reliable part of what I do. I know that when I get in touch, I can depend on them to deliver at a great price, and in great time. Drainfast ARE VERY GOOD" - Michael Wehrle, LF Solutions Ltd
The History of Drainfast
1997
A Family Business
Tim James started contracting with his first excavator based on the family farm in Alton. This led to the formation of Action Digging Services.
2003
Drainfast begins trading
In March, Peter started Drainfast, selling drainage based on the family's knowledge & understanding of groundworks and operating from the same premises.
2011
Plant & Machinery Auction
Action Digging was sold in July. This shows the auction selling the plant and equipment assets off at Scaifs Farm.
2012
Drainfast brand refresh
The Drainfast brand was refreshed, keeping the same name but with a new logo. Marketing materials included the Drainfast mole for the first time. Newly updated literature was printed, promising customers a fast, friendly service backed up by large stocks & quality products and the first A5 brochure was mass mailed to prospects and customers.
2015
Midlands Depot Opens
The Midlands Depot opened and was a major step forward for the business, widening the logistical reach and stockholding capacity.
2016
Drainfast Exhibits
SiteStak prototypes were built and tested, and patents filed for the concept. Drainfast successfully exhibited at London Build with a SiteStak prototype on stand and a whack-a-rat game to win a Drainfast mole!
2017
New Head Office
Drainfast acquired Frost Drainage giving the company its own range of floor & roof drain products.
Further expansion for Drainfast with a third depot opening at Grays in Essex.
Drainfast opened their new Head Office at Vision House in Petersfield for office staff due to outgrowing the office space at Alton.
2018
SiteStak Launch
SiteStak incorporated as a separate company in March to give it the focus it required.
2019
Vision Drainage Launched
The Vision brand was introduced to start the journey of ‘own-branding’ our product range.
2022
Office Move
The original barn building at Alton was demolished and a new fully racked & fitted-out warehouse and office space was built. The office staff moved back in July, enabling closer communications & integration. New product development is a large part of easing customer frustrations in the Drainfast mission. Trials & launch of MuckStopper took place.
2023
Celebrating 20 years!
Drainfast celebrates 20 years of establishment by wrapping their entire fleet of delivery trucks. The company mole mascot got a new look and is named Digby. Our London Depot moved from Grays to Basildon.
2024
Drainfast invests in 7 new trucks
To maintain our fleet at peak condition, in 2024 we have invested in seven new vehicles to replace older trucks in the fleet. Four of these are DAF 190 7.5-tonne trucks while the other three are the 3.5-tonne Ford Transit 350 Leader L4HI SCC Ecoblue.
Case Studies
We have had the honour of working with some of the leading brands in the construction industry, and in most cases, we continue to work together to this day. We're problem solvers. We like nothing better than developing practical solutions to challenges that arise during groundworks projects.
Entex Projects enjoy 5 Years of Reliable Supply from Drainfast
Entex Projects has trusted Drainfast for over five years. This case study looks at why they continue to rely on us - and how our new MetroSewer system is already proving its value on site.
O’Halloran & O’Brien Ltd - A Longstanding Partnership
OHOB and Drainfast have worked together for many years, as well as using our drainage and other core products on their projects they have also been quick to adopt some of our more innovative products like SiteStak and MuckStopper.
Making life easier for Harkmac Construction
Harkmac Construction is a Bedfordshire-based civil engineering and groundworks company that uses the Drainfast rapid delivery service to simplify procurement.
Request a trade account
Elevate your buying experience with a Drainfast trade account. You'll enjoy preferential pricing, dedicated account support, and responsive customer service.
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